- 01
Who we are
Hubabble is operated by Hubabble Inc. We make software for life coaches. When this document says "we" or "us," it means Hubabble Inc. When it says "you," it means the coach (or coaching practice owner) using our software.
This page covers our promises to you and your promises to us. It is meant to be readable. If a sentence here is unclear, write to us and we'll fix it.
- 02
Your account and your data
You own your client list, your session notes, your coaching materials, your branding, and the content you publish on your Hubabble coach website. We hold all of that for you so you can access it from anywhere. We do not sell it. We do not look at it except to keep the service running.
You can export your data at any time. If you close your account, we hold your data for thirty days and then delete it.
- 03
Payments to you and from you
Money your clients pay you is yours. We use a payments partner to move it from your client's card into your bank account. We do not take a cut of your coaching revenue.
Your subscription to Hubabble is billed monthly. You can cancel at any time, and the cancellation takes effect at the end of your current billing period.
- 04
Your clients
Your clients interact with Hubabble through tokenized links: their session reminders, their agreements, their receipts. They do not need a Hubabble account, and they are not Hubabble's customers. They are yours.
You are responsible for the coaching relationship and for the content of agreements you send your clients. We provide the plumbing.
- 05
Acceptable use
Use Hubabble for coaching practices, in good faith. Do not use it to harass clients, to send unsolicited bulk messages, to host content that violates the law, or to misrepresent your credentials.
If we believe an account is being used to harm clients, we will suspend it and contact the practice owner directly.
- 06
Availability and changes
We try very hard to keep Hubabble running smoothly. We will tell you about scheduled maintenance ahead of time when we can. We cannot promise zero downtime, and we are not responsible for downtime caused by upstream providers.
We may change features over time. When we change something that affects how you work, we will tell you in advance.
- 07
If this ends
You can cancel at any time. If we ever need to wind down Hubabble, we will give you at least ninety days' notice and a way to export your data.
If you violate this agreement in a way that harms clients or the platform, we may end your account sooner. We will tell you why.
- 08
The legal bits we have to say
Hubabble is provided as is. We make no warranty beyond what the law requires of us. Our total liability to you under this agreement is limited to the amount you paid us in the twelve months before the issue arose.
This agreement is governed by the laws of the State of California. Disputes are resolved in the courts of San Francisco County, California, unless we agree to arbitration in writing.
Questions about this document? Email hello@hubabble.com. A real person responds.